CommunityGovernanceSupport

HOAgent Case Study

A tailored AI governance assistant that cut inquiry workload by 65% by answering resident questions on covenants and bylaws instantly.

Mascot as a friendly community helper with a checklist

Inquiry Workload -65%

Response Time3x Faster

Policy Alignment100%

Labor Savings~1 FTE

Overview

We designed HOAgent as a tailored governance assistant for a specific community association. Unlike broad, expensive platforms like CINC's CephAI, HOAgent is lean and purpose-built. It delivers instant, consistent answers on covenants, bylaws, and board policies, empowering the association to streamline operations without the bloat of "one-size-fits-all" software.

The Challenge

Inquiry Overload: Staff were overwhelmed by repetitive questions about parking, paint colors, and rules.
Inconsistent Guidance: Answers varied depending on who was asked, creating confusion and eroding resident trust.

Governance Engine

HOAgent utilizes a specialized RAG architecture enriched with the Model Context Protocol (MCP) to ground answers not just in community docs, but in relevant state and local statutes.

Contextual RAG

Governing documents (CC&Rs, Bylaws) are segmented and embedded for precise retrieval, ensuring every answer cites a specific policy.

MCP & Statutes

Connects to external context via Model Context Protocol to pull in state statutes and county codes, ensuring comprehensive compliance.

Ready to build this?

We can deploy a similar architecture for your organization in as little as 4 weeks.

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